Child Safety Standards Policy – Cracy

Cracy ("we", "our", "the app") is committed to providing a safe environment for all users, with a strong emphasis on protecting minors. We maintain a zero-tolerance policy for any content or behavior involving child sexual abuse or exploitation (CSAE).

Any violation of this policy will result in immediate enforcement actions, including content removal, account suspension or termination, and reporting to appropriate legal authorities where required.

1. Zero-Tolerance for CSAE

Cracy strictly prohibits:

  • Any content depicting or promoting child sexual abuse or exploitation
  • Grooming behavior, predatory communication, or solicitation involving minors
  • Sharing, storing, or distributing illegal content involving minors
  • Any attempt to bypass safeguards related to child safety

We actively work to detect, prevent, and remove such content from our platform.

2. Proactive Detection & Moderation

We implement a combination of:

  • User reporting systems
  • Content review workflows
  • Automated detection signals (where applicable)
  • Manual moderation by trained reviewers

Reported content is prioritized and reviewed promptly. We continuously improve our systems to reduce abuse and respond faster.

3. In-App Safety Features

To empower users and maintain a safe ecosystem, Cracy provides:

  • Report functionality for posts, comments, and user accounts
  • Block feature to prevent unwanted interactions
  • Content removal tools for policy violations
  • Escalation mechanisms for severe violations

Users are encouraged to report any suspicious or harmful activity immediately.

4. Enforcement Actions

When violations are detected, we may take actions including:

  • Removal of offending content
  • Temporary or permanent account suspension
  • Restriction of features
  • Reporting to relevant law enforcement agencies
  • Cooperation with investigations as required by law

Severe violations (especially involving minors) are treated with highest priority.

5. Compliance with Laws & Regulations

Cracy complies with all applicable child protection laws and regulations.

We report confirmed child sexual abuse material (CSAM/CSAE) to relevant authorities and organizations as required by law, and fully cooperate with law enforcement investigations.

We also maintain records where legally required to support investigations and compliance.

6. Protection of Minors

Cracy does not knowingly allow individuals under the age of 13 to use the platform. If we become aware that a user under this age has created an account, we will take immediate steps to remove such accounts and associated data.

We implement safeguards to protect younger users, including monitoring for harmful interactions, prioritizing reports involving minors, and restricting abusive behavior.

7. User Responsibility

All users must:

  • Follow Cracy's community guidelines
  • Avoid sharing harmful or illegal content
  • Report any suspicious activity involving minors

Failure to comply may result in account penalties or removal.

8. Reporting & Contact

If you encounter content or behavior related to child safety concerns, please:

  • Use the in-app reporting tools (recommended for fastest action), or
  • Contact our safety team directly:

support@cracy.social

(This email is dedicated to safety concerns, including child protection and abuse reports.)

We review all reports promptly and take appropriate action. Urgent cases involving minors are prioritized.

9. Continuous Improvement

We are committed to:

  • Enhancing moderation systems
  • Improving reporting workflows
  • Strengthening safety policies
  • Collaborating with industry standards and best practices

Protecting users, especially minors, is an ongoing priority.